Vacancies at Hazlemere

Hazlemere Window Company Ltd are always on the lookout for highly skilled and reliable staff to join our professional teams who work in and around the areas of Buckinghamshire, Berkshire, Hertfordshire, Bedfordshire, Oxfordshire, Surrey and West London. We employ professional people in a wide range of positions such as service department administrators, commercial project managers, retail operations administrator and appointment booker, commercial and domestic window & door fitters, project managers, conservatory installers, sales consultants, commercial and domestic window & door surveyors, domestic installation managers, fabricators, conservatory surveyors, sales administrators, customer service advisers, trainee estimators, fitting teams and a commercial estimator, Simply contact our Head Office in High Wycombe in Bucks on 08000 825 825 or use our online form below to enquire as to our current vacancies.


Service Department Administrator

Job Title: Service Administrator

Location: High Wycombe

Salary: Competitive

Job Type: Full Time, Permanent

Hazlemere Window Company is seeking an office administrator to work in our Service Department within our Head Office in High Wycombe, duties to include:

  • Booking service appointments
  • Diary management
  • Departmental telephone calls
  • Undertake all elements of Service administration including making up files, adding information to the spread sheets,
  • Assist the Service Manager in all day to day activities as required
  • Carry out any other duties that may be deemed necessary for the completion of the works by the company and/or the line manager.

Key Requirements:

  • A good deal of common sense, etiquette and ability to think on one’s feet
  • Flexibility and Resilience
  • Excellent attention to detail
  • Ability to work without supervision and to work as part of a team
  • Good organisational and planning skills
  • Some experience and knowledge of Microsoft office
  • Excellent communication skills
  • Ability to use one’s initiative to resolve issues quickly in an appropriate manner.

To apply, please send a CV and covering letter detailing your experience to recruitment@hazlemere.co.uk or call 01494 536 000 for more information.

Hazlemere is an equal opportunities employer.

COMMERCIAL PROJECT MANAGER

Base Location: High Wycombe, Buckinghamshire

Purpose of the Role:

Reporting to the Commercial Operations Director, the purpose of the role of Project Manager is to manage the commercial window and door installation process and installers to ensure that the companies numerous double glazing commercial projects are completed to an excellent level of customer services. To control customer debts and keep debtors list to an acceptable minimum.

Key Responsibilities and Accountabilities:

1.   To manage all installers to undertake installations within the KPIs set and agreed with the Line Manager.

2.   Manage a number of Installation teams and any other resources required for the effective and efficient running of the department. Manage and maintain all HR responsibilities and employee and self-employed contractual obligations and enforce and monitor KPI’s for all staff within the installation system.

3.   Provide accurate, regular and timely management information on customer records, completed installations and customer debtors.

4.   Set communicate targets with the Installers and other members of the Commercial department.

5.   Communicate and keep update all customers at point of Installation until completion and maintain excellent customer services.

6.   Carry out any other duties that may be deemed necessary for the completion of the works by the company and/or the line manager.

7.   Ensure that all customer contractual obligations are met.

8.   Enforce and monitor all Health and Safety aspects on site and within the team, ensure all relevant training is up to date for all Installation staff

9.   Deal with and resolve or delegate any on site issue as they arise.

10. Monitor and arrange as applicable relevant training to enable installer to carry out installations works

11. Raise, monitor, action and report on Non-conformances as necessary.

  • Personal Specification:

     Essential:

    ·         Health & Safety Training to Management level

    ·         CSCS card holder

    ·         SMSTS Qualified

    ·         Strong organisational and planning skills

    ·         Self-motivated with the ability to work unsupervised and as a part of a team

    ·         A strong people Manager with excellent communication skills and influencing skills

    ·         A strong customer focus both for internal and external customers

    ·         A positive can do attitude

    ·         Intermediate experience and knowledge of Microsoft office.

    ·         Contractual and Health and Safety knowledge

Retail Operations Scheduler / Appointment Booker

Job Title: Retail Operations Scheduler

Location: High Wycombe

Salary: Competitive

Job Type: Full Time, Permanent

The Company has three decades of home improvement experience - offering Conservatories, Orangeries, Replacement and new build Windows, Doors and curtain wall facades. They are currently looking for a Retail Operations Scheduler to provide an efficient and responsive administrative and organisational support to the Retail Operations team.

Provide an efficient and responsive administrative and customer care service to both the Customer base and the Head of the department, helping them to manage the department.

Consistent performance with the ability to deal with routine tasks and the persistence to see a job through to conclusion.

A friendly approach and the ability to communicate in a thorough and factual manner are integral to the role to the function.

Standard operating procedures, adherence to rules, and a patient, hardworking nature are also important aspects of the role.

Ideally the person fulfilling this job will have the ability to persuade others, work within specific guidelines whilst at the same time maintaining quality and standards. The person should be routine-orientated, methodical, thorough, compliant, cautious, sensitive, diplomatic, self-disciplined, amiable and accommodating.

Key Responsibilities:

  • Schedule all window, door, roofline and conservatory installations
  • Produce 'fitters files' and associated paperwork
  • Assist Head of department/Manager with payroll calculations
  • Produce and distribute weekly installation lists for Managers, Surveyors and Sales personnel
  • Attend weekly 'Operations meetings' to report on the following weeks scheduled installations
  • Requisition all additional fitting products for installation including but not limited to bricks, lintels, towers.
  • Arrange Manager site visits for all installations over £10k
  • Arrange quarterly site inspection visits for all Installers
  • Produce risk assessments where required
  • Contact customers at the end of installation to confirm they are satisfied and there is nothing outstanding
  • Ad hoc duties as and when required to assist within the business

Key Requirements:

  • A good deal of common sense, etiquette and ability to think on one's feet
  • Flexibility and Resilience
  • Excellent attention to detail
  • Ability to work without supervision and to work as part of a team
  • Strong organisational and planning skills
  • Good Working knowledge of Microsoft Office
  • Excellent communication skills, both verbal and written
  • Previous scheduling experience would be beneficial
  • Ability to use one's initiative to resolve issues quickly in an appropriate manner.

To apply, please send a CV and covering letter detailing your experience to recruitment@hazlemere.co.uk or call 01494 536 000 for more information.

Hazlemere is an equal opportunities employer.

WINDOW & DOOR FITTERS

At Hazlemere, it is important to us that we deliver an exceptional service to our customers, so to achieve this it is vital that we have a team of talented and experienced window & door fitters. This is an exciting opportunity to join the Buckinghamshire's leading home improvement company as an experienced fitter, offering great earning potential and continuity of work. With exciting times ahead and increasing demand, we are continuing to expand our installation teams in the Buckinghamshire & Hertfordshire & Bedfordshire areas. We are looking for both experienced commercial and experienced domestic window and door fitters.

To be considered for the role you must have:

  • Previous quality fitting experience
  • A passion for delivering excellent customer service
  • Be a good communicator
  • Be self-motivated with the ability to work on your own initiative.
  • UK driving licence
  • MTC Card

As a Hazlemere Windows and Doors installer you will join a busy team reporting to the Installations Manager, and responsible for undertaking installations, ensuring an excellent quality service is achieved on all window & door installations.

If you want to further your career and feel you have what it takes to be a successful installer please complete our form below.

Commercial Estimator

Base Location: High Wycombe, Buckinghamshire

In essence, the main function of this job role is to produce detailed and accurate tenders. In addition there may also be a requirement to process windows, doors and curtain walling through Sapa Logic and AluK Logikal software packages (training will be provided).

The successful applicant will have experience in producing quotation for windows, doors and curtain walling to help the Commercial Division secure new work. This role also involves the requisitioning of items and materials i.e. aluminium pressings, brackets, Teleflex, folding openers, trickle vents, balances for sliding sashes etc.

Duties include:

  • Assisting the Estimating Team in the submission of commercial tenders.
  • Discussing and confirming with the Surveyors and Project Managers all client choices regarding design.
  • Requisitioning of items and materials for pilot windows, projects and commercial contracts.
  • Processing of windows, doors and curtain walling using software supplied by each systems house.
  • Liaising with each Surveyor, Project Manager and Operations Director regarding any alterations to contract.
  • Producing window, door and curtain walling schedules to assist with order processing and producing paperwork required for installation.

Qualities required include:

  • Previous experience quoting for aluminium and/or UPVC double glazing.
  • A methodical and accurate work ethic.
  • Ability to work under pressure and meet deadlines.
  • Strong communication skills, both written and verbal.
  • Ideally a reasonable working knowledge of the window/building/glazing industry.
  • Computer literate.

If you want to further your career and feel you have what it takes to be a successful Hazlemere Commercial Estimator please send a CV and covering letter detailing your experience to recruitment@hazlemere.co.uk or call 01494 536 000 for more information.

Hazlemere is an equal opportunities employer.

WINDOW & DOOR SURVEYOR

Base Location: High Wycombe, Buckinghamshire

The role of Window & Door Surveyor is part field and part office based.

In essence, the role is to take a contract from the point of sale to the point where it is ready for order processing prior to installation.

A good sound knowledge of the window industry and previous experience in surveying is essential.

Duties include:

  • Making appointments with customers to carry out the survey.
  • Meeting with customer at their premises and reviewing the contract sold.
  • Discussing and confirming with client all choices regarding design.
  • Carrying out a comprehensive survey to determine manufacturing sizes.
  • Identifying any discrepancies between the contract sold and the final work to be carried out.
  • Liaising with Contracts Manager regarding any alterations to contract.
  • Drawing up survey to enable order processing and producing paperwork required for installation.

Qualities required include:

  • Previous surveying experience.
  • Good knowledge of current Building Regulations.
  • A methodical and accurate work ethic.
  • Ability to work under pressure and meet deadlines.
  • Strong communication skills, both written and verbal.
  • Good working knowledge of the window/conservatory/building industry.
  • Computer literate.
  • MTC card or equivalent.
  • UK driving licence.

If you want to further your career and feel you have what it takes to be a successful Hazlemere window & door surveyor please complete our form below.

CONSERVATORY INSTALLERS

At Hazlemere, it is important to us that we deliver an exceptional service to our customers, so to achieve this it is vital that we have teams of talented and experienced conservatory installers. This is an exciting opportunity to join the Buckinghamshire's leading home improvement company as an experienced conservatories fitter, offering great earning potential and continuity of work. With exciting times ahead and increasing demand, we are continuing to expand our installation teams in the Buckinghamshire & Hertfordshire & Bedfordshire areas. We are also looking for experienced commercial and domestic window and door fitters.

To be considered for the role you must have:

  • Previous conservatory fitting experience
  • A passion for delivering excellent customer service
  • Be a good communicator
  • Be self-motivated with the ability to work on your own initiative.
  • UK driving licence
  • MTC Card

As a Conservatory installer you will join a busy team reporting to the Installations Manager, and responsible for undertaking installations, ensuring an excellent quality service is achieved on all conservatory and orangery installations.

If you want to further your career and feel you have what it takes to be a successful Hazlemere conservatory installer please complete our form below.

COMMERCIAL TRAINEE ESTIMATOR

Base Location: High Wycombe, Buckinghamshire

Hazlemere Commercial is currently looking for a full time Commercial Trainee Estimator to join this busy Division of Hazlemere Window Company Ltd, working within the commercial window, door and curtain walling sector.  Excellent attention to detail is required along with GCSE or equivalent Maths.  Must be able to work within a team environment.

This position carries 22 days annual holiday plus bank holidays and various preferential employee benefits. Hours are 40 per week Monday to Friday based at the High Wycombe Head Office.

Please apply in writing, enclosing full C.V. to

Maha Urbanski, Hazlemere Window Company Ltd, Wellington Road, Cressex Business Park, High Wycombe, Bucks. HP12 3PR or by email to recruitment@hazlemere.co.uk

Hazlemere is an equal opportunities employer.

CONSERVATORY SURVEYOR

The role of Conservatory Surveyor is part field and part office based.

In essence, the role is to take a contract from the point of sale to the point where it is ready for order processing prior to installation.

A good sound knowledge of the conservatory and building industry and previous experience in surveying is essential.

Duties include:

  • Making appointments with customers to carry out the survey.
  • Meeting with customer at their home and reviewing the contract sold.
  • Discussing and confirming with client all choices regarding design.
  • Carrying out a comprehensive survey to determine manufacturing sizes.
  • Identifying any discrepancies between the contract sold and the final work to be carried out.
  • Liaising with Contracts Manager regarding any alterations to contract.
  • Producing full working drawings for Planning Applications, Building Regulations, Builders and Order Processing as necessary for each installation.

Qualities required include:

  • Previous surveying experience.
  • Good knowledge of current Building Regulations.
  • A methodical and accurate work ethic.
  • Ability to work under pressure and meet deadlines.
  • Strong communication skills, both written and verbal.
  • Good working knowledge of the window/conservatory/building industry.
  • Computer literate.
  • MTC card or equivalent.
  • Clean driving licence.

If you want to further your career and feel you have what it takes to be a successful conservatory surveyor please complete our form below.

BRICKLAYERS

We are currently looking to recruit experienced, time-served bricklayers for one of our well established partner building companies.

To be considered for the role you must be in possession of a full, clean driving licence and a valid CSCS card.

It is also imperative that you can demonstrate a proven track record of carrying out bricklaying duties to the highest of standards, have a professional and friendly persona and always take pride in the work that you do.

Successful applicants will be working on a wide variety of residential property home improvement projects such as Conservatory, Orangery and Garden Room extensions in and around the Buckinghamshire, Bedfordshire & Hertfordshire areas.

If your interested in this position please complete our form below.

COMMERCIAL DRAUGHTSMAN

Base Location: High Wycombe, Buckinghamshire

In essence, the main function of this job role is to produce detailed drawings utilising AutoCAD. Information for producing these drawings shall be extracted from either the Surveyors site details and measurements or architects drawings. In addition there will also be a requirement to process windows, doors and curtain walling through Sapa Logic and AluK Logikal software packages.

As and when required the Commercial Estimating Department will require drawings to be produced to help the Commercial Division secure new work. This role also involves the requisitioning of items and materials i.e. aluminium pressings, brackets, Teleflex, folding openers, trickle vents, balances for sliding sashes etc.

Duties include:

  • Assisting the Estimating Team in the submission of commercial tenders.
  • Discussing and confirming with the Estimating Team and Surveyors all client choices regarding design.
  • Requisitioning of items and materials for pilot windows, projects and commercial contracts.
  • Processing of windows, doors and curtain walling using software supplied by each systems house.
  • Producing comprehensive detailed AutoCAD drawings to manufacturing sizes.
  • Identifying any discrepancies between the contract sold and the final work to be carried out.
  • Liaising with each Surveyor, Project Manager and Operations Director regarding any alterations to contract.
  • Drawing up survey to enable order processing and producing paperwork required for installation.

Qualities required include:

  • Previous AutoCAD experience.
  • A methodical and accurate work ethic.
  • Ability to work under pressure and meet deadlines.
  • Strong communication skills, both written and verbal.
  • Ideally a reasonable working knowledge of the window/building/glazing industry.
  • Computer literate.

If you want to further your career and feel you have what it takes to be a successful Hazlemere Commercial Draughtsman please complete our form below.


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