FREQUENTLY ASKED QUESTIONS

Our replacement roof tiles are a polymer composite material, making them perfectly lightweight whilst looking incredibly similar to slate tiles. The colour choice can be matched to suit your existing property and they will weather to fit in with the aesthetic of your home. Solid panels are also available for an alternative look, our design team will be able to show you the options.

Clad over roofs are often sold as an alternative to replacing a conservatory roof. A layer of insulation is added internally by attaching insulation to the ceiling area and possibly also adding boarding externally, that is then fitted with metal sheets to look like tiles.

Clad over solutions do not include removing any of the existing structure and do not account for outdated glazing and frames, all to often resulting in a roof that is much too heavy for the structure below. Drilling into the original structure can encourage condensation so you’ll need to keep an eye out for damp spots. Plus, this type of roof is often not Building Control compliant, or fire safety rated. We recommend you discuss any such plans with a conservatory design company before going ahead.

We design and deliver living spaces that can be used all year round. Solar control glass can help reduce overbearing heat in the summer whilst retaining warmth in the cooler months. Or your situation may call for a solid roof with glazed panels. Our team will be happy to help you create the perfect room to enjoy every day, whatever the weather.

The British Fenestration Rating Council (BFRC) independently verify the energy performance of windows and doors, rating them A++ to E. Windows and doors rated A to A++ have an energy rating of 0 (or higher) and are considered energy positive. These ratings help consumers make more informed decisions when buying new windows and doors.

This is tricky to answer without knowing more about your existing conservatory. Every job is bespoke and can be tailored to the budget available. Ideally we can pop in to see the space or have a chat on the phone and then we’ll be able to give you an indication of the costs involved for your particular requirement.

It will depend on the complexity of your design but as a general guide you will expect to have us on site for a few days, with minimum disruption to your home.

If you are replacing a glass roof with a solid roof then planning permission will be required, the new roof will constitute a ‘change of use’ as you are changing a temporary structure to a permanent structure. Please give us a call if you’d like advice regarding the likely permissions needed prior to the changes you have planned. We can also take care of planning permission submissions on your behalf.

If you are considering replacing a glass or polycarbonate roof with a solid roof you will need to obtain Building Regulatory Approval. You may want to consider using a system that has been approved by LABC (Local Authority Building Control) to make the granting of Building Regs run more smoothly. Our team are well versed in the process and can take care of this as part of our turnkey solution.

Hazlemere do have a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is quick and easy and can be sorted out with you in the comfort of your home or at your local Hazlemere Showroom.

Once you have accepted the offer sent to you directly, the finance company will let us know. We’ll provide you with a satisfaction note to sign on effective completion of the work which we then submit to the finance company to register. It’s as simple as that.

In the unlikely event of finance being refused, and there is a second homeowner at your property, we usually find an application from them does get accepted. An application can also be referred, whilst some supplemental information is requested.

Generally, you will get an immediate response to your application. Sometimes an application is referred whilst additional detail is requested but this is no reason for concern and will not delay things for long.