SURVEYING
Many of our surveyors started out as installers, so they understand our product range and know exactly what challenges to look out for. They are also experts in their field, with in-depth knowledge of regulations and legislation and structural works.
One of our friendly surveyors will visit to check the project site and take dimensions ready for manufacture.
CARE & ATTENTION
We do ask that you clear any valuables from the areas we will be working in but the installers will work carefully, using dust sheets and clearing up after themselves.
We’ll also be sure to park our vehicles thoughtfully, keep noise to a minimum and consider not just you but the neighbours too whilst works are ongoing.
FITTING
We will remove your existing windows and doors, or frames if we are replacing an existing conservatory, carefully to minimise damage and mess, we usually manage this without any redecoration required. We will take all of your old products back to our factory for sorting and recycling when we leave.
Once the apertures have been cleaned and are ready to go we then expertly fit your new products, making sure everything fits perfectly.
GLAZING
Once the new glazed units are positioned in place the beading is tapped into place, and then any necessary trims will be measured and fitted.
We will then thoroughly clean any dirt and grit from the frames and glazing before a bead if sealant is applied between the wall and the frame. With the external surfaces given a final clean we will then apply a smooth bead of silicone for a water-tight finish between frame and brickwork.
EXPERT FINISH
We have specialist teams who all play their part in the build of your new living space or fitting your new windows & doors. Your project team will schedule your ground workers, base team and brick layers, frame and roof installers, plumbing and electrical teams. All are hand-picked to deliver a first class installation.
HAZLEMERE PROMISES
We can’t wait to show you why we are the team you can trust to take great care of your family home.
BEST PRICE PROMISE
We don’t play games with our quotes. The price we send you (we always put everything in writing) is the best price available and any offers are entirely genuine.
10 YEAR GUARANTEE
We offer a comprehensive 10 year warranty period on our entire product range, so we guarantee to be there to sort everything out if the unexpected happens.
CUSTOMER SERVICE EXCELLENCE
We have a dedicated customer service team, so you’ll always know who to contact if you need us. And we promise a cheerful welcome, they love helping.
NO DEPOSIT
We won’t ask you for a deposit, and final payment is only due on installation once you know the product and service is as good as we promised.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.
