Follow the links below for our helpful guides, frequently asked questions and general advice centre. You should be able to find the answers you are looking for here but we’ve also included several ways to get in touch if you’d like to speak to one of our friendly team too.
WINDOW & DOOR ORDERS
Read more detail here of what to expect once you have placed your order for windows or doors with Hazlemere.
LIVING SPACE ORDERS
Read more detail here of what to expect once you have placed an order for your new living space with Hazlemere.
INSTALLATION FOCUS
We only employ the most skilled installers, and many have been with us for years so we know they will treat you, and your place, with total respect.
AFTERCARE SERVICE
Our dedicated service department and customer service team will be on hand for the next ten years should you need anything at all.
OUR GUARANTEE
Our robust 10 year guarantee will give you total peace of mind should the unforeseen happen.
HELPFUL GUIDES
We have created various guides and publications to help answer those questions we are regularly asked about home improvements. We hope they help.
FAQs
Visit our FAQs section to find the answers to commonly asked questions about our products and services.
CUSTOMER REVIEWS
We are really proud of the business we handle every year that comes directly as a result of a recommended Hazlemere customer.
REQUEST A SERVICE VISIT
If you’ve been advised to get in touch or you’ve found a fault with your product, please get in touch using our online form.
HAZLEMERE PROMISES
We can’t wait to show you why we are the team you can trust to take great care of your family home.
BEST PRICE PROMISE
We don’t play games with our quotes. The price we send you (we always put everything in writing) is the best price available and any offers are entirely genuine.
10 YEAR GUARANTEE
We offer a comprehensive 10 year warranty period on our entire product range, so we guarantee to be there to sort everything out if the unexpected happens.
CUSTOMER SERVICE EXCELLENCE
We have a dedicated customer service team, so you’ll always know who to contact if you need us. And we promise a cheerful welcome, they love helping.
NO DEPOSIT
We won’t ask you for a deposit, and final payment is only due on installation once you know the product and service is as good as we promised.
WANT TO GET IN TOUCH?
If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below or calling 01494 897609.
