How You Can Get A Replacement FENSA Certificate

If you watch much television, you may have spotted an advertising campaign by the Fenestration Self Assessment Scheme (FENSA).

Their advert is designed to inform householders in the market for new windows and doors that they should only appoint a FENSA approved window and door specialist to fit them, like Hazlemere (FENSA registration number 10589), and primarily for two reasons.

Firstly, all FENSA installers are regulated and continuously monitored by FENSA’s experienced team of assessors to check that their work is up to industry standards and complies with current building regulations. You therefore know that they will do a good job.

Secondly, only an approved member of FENSA can certify the installation with your local authority and provide you with an official FENSA certificate once the project has been completed.

This certificate is a very important document as it proves that an installation has been properly certified and satisfies current building regulations. It needs to be kept in a safe place as it has to be passed onto the next occupier of the house if you ever sell your property, something you may have recently discovered if you are in the process of selling yours.

It’s not uncommon for a house sale to be held up because a seller is unable to present a FENSA certificate to the proposed new owner due to losing or misplacing it. But, it can easily be replaced in these circumstances.

You can order a replacement FENSA certificate via the FENSA website at a cost of £25.

All you have to do is input the postcode of the property, house number/name, and the FENSA certificate ID number (if you know it). If details of the installation are found, once payment details have been submitted it usually takes around 7-14 days for the replacement certificate to be delivered.


Put your window and door installation in the safe hands of Hazlemere. Our full list of accreditations can be found here.


Our showrooms are our shop windows and we have invested heavily to create extensive displays that best showcase our large range of windows, doors and living spaces. You will receive a warm welcome, plus a proper coffee, and the choice to browse at your leisure without interruption.


Want to speak with an Advisor? Give us a call on 08000 825 825

Our friendly team will be pleased to help with any questions you may have.

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