Unfortunately, some companies still employ this sort of unethical and frankly, outdated method of selling, but we’re not one of them as customers should always be given freedom to make their own choices.
It’s neither our style or business ethos to ever dream of using such pushy tactics at Hazlemere, with our consultants only ever interjecting with opinions and advice for customers when they’re specifically asked to.
This ‘hands-off’ approach is consistent with our self-imposed No Pressure Promise.
Within this No Pressure Promise, we make a series of pledges to every single one of the customers we deal with:
From their vast experience of dealing with customers, our consultants recognise that they greatly appreciate being given the chance to mull over a quote and buying decision. It’s their money they’re potentially spending and only right that they have full control over whether they choose to place an order or not.
As a member of the Glass and Glazing Federation, we have a duty to conduct ourselves in an appropriate manner when dealing with customers. If we don’t, our accredited membership can easily be removed, which would have a detrimental impact on the volume of business we receive. So we continuously uphold first-rate customer service standards.
At present, we are providing a FREE Online Appointment Service to our customers. When using it, you will quickly identify that we put your needs first and won’t try to push you into any decisions you may come to regret.
It’s been a year like no other, and it’s almost over. You can tell that by how dark it’s now getting outside earlier in the…
This September you have a home improvement challenge! It’s National Home Improvement Month, and the challenge is to #MakeOneChange. A recent survey found that 56%…
Choosing new windows for your home is something you should normally only have to look at doing every couple of decades or more, so, if…
© 2020 Hazlemere Window Company Ltd.
Credit is subject to status and affordability. Terms and conditions apply. Finance on windows & doors is available to a maximum loan value of £50,000 with zero deposit. Finance on conservatories is available to a maximum loan value of £30,000 with a 15% deposit. £1,000 minimum order value applies to all finance options. Authorised and regulated by the Financial Conduct Authority. Hazlemere Window Company Limited (VAT No. GB 135 5828 01) at Cressex Business Park, Wellington Road, High Wycombe, Buckinghamshire HP12 3PR (Financial Services Registered No. 796507) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Registered No. 704348).