Are You Aware Of Hazlemere’s No Pressure Promise?

There’s nothing worse when expressing interest in a product, on or offline, than feeling as though you’re being pressured into buying it by a sales team – it’s really off-putting!

Unfortunately, some companies still employ this sort of unethical and frankly, outdated method of selling, but we’re not one of them as customers should always be given freedom to make their own choices.  

It’s neither our style or business ethos to ever dream of using such pushy tactics at Hazlemere, with our consultants only ever interjecting with opinions and advice for customers when they’re specifically asked to. 

This ‘hands-off’ approach is consistent with our self-imposed No Pressure Promise. 

Within this No Pressure Promise, we make a series of pledges to every single one of the customers we deal with:

• No Gimmicks
• No False Discounts
• No False Time Limits
• No Hard-Selling Tactics
• No Obligation Quotations
• No Pressure to Make Your Mind Up
• Free Expert Consultation & Site Survey
• Spend As Long As You Like In Our Showrooms
• No Need to Order Until You Feel 100% Comfortable
• Hazlemere Happy to Leave You With a Written No Obligation Quotation

From their vast experience of dealing with customers, our consultants recognise that they greatly appreciate being given the chance to mull over a quote and buying decision. It’s their money they’re potentially spending and only right that they have full control over whether they choose to place an order or not. 

As a member of the Glass and Glazing Federation, we have a duty to conduct ourselves in an appropriate manner when dealing with customers. If we don’t, our accredited membership can easily be removed, which would have a detrimental impact on the volume of business we receive. So we continuously uphold first-rate customer service standards. 

At present, we are providing a FREE Online Appointment Service to our customers. When using it, you will quickly identify that we put your needs first and won’t try to push you into any decisions you may come to regret.